GoTickin and Ambassade Hotel Amsterdam
The Ambassade hotel is known for its great service and high performance on guest satisfaction. To make sure all departments run smooth and effortless, the hotel has chosen GoTickin to help its operation perform on this high standard.
The housekeeping department and Front office communication is highly efficient with the automated room-status integration with its PMS system. Housekeeping and maintenance work together in making sure that all issues are reported and fixed in no time!
Features
Housekeeping
Set up your daily attendants
assignment, every day or make the
system do the work for you.
Maintenance
Get an automatic report about all
legionella checks, automatic tasks and
assignment of the task and be done
with your paper administration.
Service area’s
Know which rooms are being clean,
which are DND, get that specific room
inspected and set your priority.
Houseman tasks
Guest request management done
by every user for all users. Does your
guest need extra towels, toothbrush or
any other request? Track and trace these
requests and they can be done by any user
of GoTickin.
Lost and found
With the program installed on your PC
you will always have access and no
issues with any use of browsers.
Willem Dooijes, Operations Manager
“We were looking for a system that was able to assist our Housekeeping department with making their daily operation more efficient. With GoTickin we also discovered that we were able to make sure our full hotel operations could benefit. One system that was able to handle our housekeeping, maintenance department, lost and found issues and improve communication between Front office and the rest of our hotel departments has been a great improvement to our daily operation.
The implementation of GoTickin with our PMS system was very easy and our onboarding progress was done on location by Jeroen. With his experience of hotel operations and the system he was able to adapt the system to our daily operation.”
Do not disturb and
Leftover possibilities
Adjust and
reorganize
Messages and notifications
will help you with spreading
the information
Assignment of
supervisors to floors
or attendants
Great productivity
insight per attendant
and roomtype