Boutique Perfection: How The Dylan Amsterdam Streamlines Operations

“For an exclusive boutique hotel like The Dylan Amsterdam, delivering bespoke luxury relies heavily on flawless operational execution. By integrating GoTickin’s specialized housekeeping solution, the hotel turned manual room inspections into an efficient digital workflow. The platform allows staff to instantly track guest requests and property maintenance needs, ensuring no detail is overlooked. GoTickin empowers their team to work proactively and maintain the highest levels of service consistency. Discover how GoTickin serves as the backbone for premium boutique hotels looking to digitize their housekeeping operations.”

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Anna, Housekeeping executive

“Being a small hotel, but with high expectations from the guests, Housekeeping was often besieged with constant calls for requests and rooms readiness. Not only depending on the clean rooms, but also on the minibar, it was a daily challenge to manage constant information/requests.

Since the system was implemented, including the minibar tasks, everything became clearer and faster for the check in process for the reception.

Also, the possibility of being able, at any time, to manage technical problems, avoids the constant misunderstandings and enables us to have a better communication with the technical department.

For the rooms attendants is a blessing, ergonomically because the long walks in search of free rooms are over and the long waits to question the supervisors, no longer exist, the contact is direct. I think that for the new generation of room maids, this application is more attractive than the old paper lists from before!

In fact, this system only brought benefits to our department. Providing a quicker response to the needs of our guests and making, internally, a more professional and efficient environment.”

Do not disturb and
Leftover possibilities

Adjust and
reorganize

Messages and notifications
will help you with spreading
the information

Assignment of
supervisors to floors
or attendants

Great productivity
insight per attendant
and roomtype