Housekeeping has never been so easy for Beau-Rivage Palace Hotel
Since 1861, Beau-Rivage Palace has been proving that tradition and innovation – just like cultural heritage and modernity – complement each other very well. This ambassador of the highest Swiss hotel tradition is a great example of the country’s typically excellent hospitality. Classed as one of the best hotels in Europe, it is made up of two buildings connected via the so-called La Rotonde, built in 1908. Between 2012 and 2014, the renowned interior designer Pierre-Yves Rochon oversaw the renovation of all the rooms. He chose many pastel colours and introduced mirror effects so as to bring the calming atmosphere of the lake right into the heart of the 5-star hotel.
GoTickin and Beau-Rivage Palace Hotel
With high standards of service comes high demands for Software as a Solutions. With The feedback of Beau-Rivage Palace Hotel, GoTickin has been able to develop to the highest standards. With the use of the full possibilities of GoTickin, Beau-Rivage Palace Hotel is able to streamline guest demands and high service. With a maintenance team overseeing two more hotels of the Sandoz Foundation Hotels (Chateau D’Ouchy and Angleterre & Residence), that also use GoTickin, they have the ability to manage all maintenance issues in all three hotels with one system.
Full integration with the PMS system the hotel has the possibilities to post Minibar items directly to guest balances. This safes time and money every day.
Features
Housekeeping
Set up your daily attendants
assignment, every day or make the
system do the work for you.
Maintenance
Get an automatic report about all
legionella checks, automatic tasks and
assignment of the task and be done
with your paper administration.
Service area’s
Know which rooms are being clean,
which are DND, get that specific room
inspected and set your priority.
Houseman tasks
Guest request management done
by every user for all users. Does your
guest need extra towels, toothbrush or
any other request? Track and trace these
requests and they can be done by any user
of GoTickin.
Lost and found
With the program installed on your PC
you will always have access and no
issues with any use of browsers.
Joscha Kranz, Front Office manager
“Excellent customer service and easy to use software. Phone-less communication between front and housekeeping or even other departments is the future of our industry – thanks to GoTickin!”
Do not disturb and
Leftover possibilities
Adjust and
reorganize
Messages and notifications
will help you with spreading
the information
Assignment of
supervisors to floors
or attendants
Great productivity
insight per attendant
and roomtype